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Our Terms & Conditions
Effective Date: 29 July 2025
Welcome to Urbanedge.pk. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our services, you agree to comply with the following terms.
1. Use of Website
By using Urbanedge.pk, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian. You agree not to use the website for any unlawful purpose or in a way that may harm our brand, services, or other users.
2. Product Information
We strive to display product descriptions, prices, and images accurately. However, slight variations in color, fabric, or fit may occur due to lighting, screen settings, or material properties.
Urbanedge.pk reserves the right to change product details or discontinue items without prior notice.
3. Orders & Payments
All orders are subject to availability and confirmation.
Prices are listed in PKR (Pakistani Rupees) and inclusive of applicable taxes unless stated otherwise.
We accept secure payment via [Cash on Delivery, Bank Transfer, and/or Credit/Debit Cards – adjust as needed].
We reserve the right to cancel or refuse orders in cases of incorrect pricing, fraud, or account misuse.
4. Shipping & Delivery
Orders are shipped within 1–2 business days.
Delivery takes 2–5 business days depending on your location.
Shipping fees and details are explained in our Shipping Policy.
We are not liable for delays caused by courier partners or external factors beyond our control.
5. Returns & Refunds
We offer a 7-day return policy for eligible products in unworn, unwashed condition.
Refunds are processed as per our Refund Policy.
Items marked final sale or clearance are non-returnable.
6. Intellectual Property
All content on Urbanedge.pk — including logos, images, designs, text, and graphics — is the property of Urban Edge and is protected by copyright and trademark laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
7. User Accounts
You are responsible for maintaining the confidentiality of your account and password. Urbanedge.pk is not liable for any misuse of your account due to unauthorized access.
8. Limitation of Liability
Urbanedge.pk is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. All products are provided “as is” without warranties beyond those required by law.
9. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the site after changes means you accept the updated terms.
10. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising shall be handled in accordance with local legal procedures.
11. Contact Us
For any questions or concerns, please reach out:
Email: support@urbanedge.pk
Phone: (+92) 310 4470 842
Address: 20 Km Lahore – Kasur Rd, Asif Town, Lahore, 54800